Track Your Order

Where is my order?

Thank you for shopping with Made by Chelsea!

Before dispatch

Personalised orders need time to be prepared before they are handed to a carrier. Preparation time is separate from the time your parcel spends in transit.

After dispatch

Check your shipping confirmation email for your tracking details. Follow the tracking link or open your order status page from the email to see the carrier and available updates.

Your carrier may be Evri, Royal Mail or DPD. Use the carrier shown in your dispatch notification and your tracking number to track your parcel on their website.

Tracking updates may not appear immediately after dispatch. Delivery progress depends on the carrier, and we cannot promise a delivery date.

Need help?

If you cannot find your dispatch email, your tracking is not updating, or there is a delivery problem, please contact us with your order number.